How long does delivery take?

Order handling: 1–3 business days (Monday to Friday) Transit time: Typically 7–9 business days (Monday to Friday) Estimated delivery time: Approximately 8–12 business days Delivery times are estimates and may vary during peak periods or due to carrier delays.

Can I change or cancel my order?

If you need to change or cancel an order, please email support@jlondonboutique.com with your order number as soon as possible. If the order has not yet shipped , we will do our best to update or cancel it If the order has already shipped , you can return it once it arrives, in line with our Return & Refund Policy.

Who pays return postage?

Change of mind: The customer is responsible for return shipping costs Faulty or incorrect items: We will arrange a return at no cost to you This does not affect your consumer rights.

What if my item is faulty?

If your item is faulty or not as described, you have the right to a remedy under the Consumer Rights Act 2015. Within 30 days of delivery , you may request a full refund After 30 days, we will offer a repair or replacement first If a repair or replacement is not possible, a refund will be issued Please contact support@jlondonboutique.com as soon as possible so we can assist.

Isabella | Women’s Trendy Ankle Boots with Block Heel

Name: Isabella | Women’s Trendy Ankle Boots with Block Heel
Brand: J London Boutique
SKU: JLIB24769B
Price: 52.3 GBP
Availability: InStock

£52.30

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30 Day Hassle-Free Returns

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CM|Inches

EU	Foot Length	UK
35	22.5 cm8.9 in	2.5
36	23 cm9.1 in	3
37	23.5 cm9.3 in	3.5
38	24 cm9.4 in	4-4.5
39	24.5 cm9.6 in	5
40	25 cm9.8 in	5.5-6
41	25.5 cm10 in	6.5
42	26 cm10.2 in	7-7.5
43	26.5 cm10.4 in	8
44	27 cm10.6 in	9
45	27.5 cm10.8 in	9.5-10

Size advice: This product fits true to size

Smart and easy to wear, these Isabella | Women’s Trendy Ankle Boots with Block Heel are made for women who want a clean, modern pair that works with jeans, skirts, or dresses. These Boots feature a sleek PU leather finish with a unique open-side design, finished with a braided ankle strap detail for an elevated everyday look.

They’re an effortless option for day-to-night styling when you want something that feels comfortable, looks polished, and steps on easily.

Why you’ll love it!
• Comfortable block heel for stable, confident wear.
• Easy zip closure for quick on-and-off.
• Padded insole helps keep you comfortable for longer days.
• Versatile open-side design that pairs well with casual and dressy outfits.

Specifications
• Material: PU leather
• Colours: Black, Beige, Blue
• Sizes: UK 2.5-9.5
• Fit: True to size
• Closure: Zip closure
• Style Type: Block heel, open-side design, braided ankle strap detail

Return and refund period of 30 days: From the date you received your order, you have 30 days to request a refund. Unfortunately, we cannot offer refunds after these 30 days. You will receive the refund via the same payment method you used for the purchase.
We now offer free shipping for all UK orders. All orders are being shipped with Royal Mail / DPD / Evri.

To initiate a return, please contact us at the following email address: support@jlondonboutique.com

Return and refund policy: To be eligible for a refund or exchange, the item must be unused and in the same condition in which you received it.

Items that are not in original condition, are damaged or are missing parts (unless due to our fault) cannot be refunded.

Our sizes follow standard measurements. If you normally wear a size L, choose size L.

If you’re between sizes, we suggest going one size up.

Example: Between M and L? Go for L for a more comfortable

Checkout is secure and encrypted.
Prices are in GBP (£).

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Free delivery

With Royal Mail

30 Days Return

30 days hassle-free returns.

Dedicated Support

Email: support@jlondonboutique.com

FAQs

We currently deliver within the United Kingdom.

Order handling: 1–3 business days (Monday to Friday)
Transit time: Typically 7–9 business days (Monday to Friday)
Estimated delivery time: Approximately 8–12 business days

Delivery times are estimates and may vary during peak periods or due to carrier delays.

Yes, we offer free tracked shipping on all UK orders.

There are no additional shipping or handling fees unless stated at checkout.

If you need to change or cancel an order, please email support@jlondonboutique.com with your order number as soon as possible.

If the order has not yet shipped, we will do our best to update or cancel it
If the order has already shipped, you can return it once it arrives, in line with our Return & Refund Policy.

Once your order has been dispatched, you will receive an email containing a tracking link.

Tracking information may take 24–48 hours to update after dispatch

We accept returns within 30 days of delivery for items that are unused, unworn, and returned with original tags attached.

Refunds are issued once the returned item has been received and inspected.
Full details are available in our Return & Refund Policy.

Change of mind: The customer is responsible for return shipping costs
Faulty or incorrect items: We will arrange a return at no cost to you

This does not affect your consumer rights.

If your item is faulty or not as described, you have the right to a remedy under the Consumer Rights Act 2015.

Within 30 days of delivery, you may request a full refund
After 30 days, we will offer a repair or replacement first
If a repair or replacement is not possible, a refund will be issued

Please contact support@jlondonboutique.com as soon as possible so we can assist.

Email: support@jlondonboutique.com
Phone: +44 20 37694609

Customer Service Hours:
Monday to Friday, 9:00 a.m. – 5:00 p.m. (GMT/BST)

Saturday and Sunday: Closed

Response Time:
24–48 hours (working days)